Our Story

About Us – 11ann: The Betting Platform Built for Brazil

11ann was founded with a clear purpose: to build a Sports Betting and online casino platform that truly understands the Brazilian player. From football to e-sports, from Pix to genuine Portuguese-language support – every decision we've made was designed for people who live and breathe sport in Brazil.

+500k
registered users
+2.000
casino games
24h
support in Portuguese
Pix
withdrawal in minutes

Our Mission

To give Brazilian bettors the best Sports Betting and online casino experience available — with transparent terms, technology that actually works on mobile, payment methods that are part of everyday life in Brazil, and support that responds like a real person, not a bot. 11ann exists to be the platform you recommend to a friend without having to think twice.


How 11ann Got Here

The idea behind 11ann came from a very common frustration: Brazilian bettors being forced to use generic platforms that didn't understand the local market. Platforms with English-only support, international payment methods that broke down at withdrawal time, and odds on American football when all users wanted was to bet on the Brasileirão.

A group of professionals with backgrounds in technology, betting, and digital entertainment set out to build something different – a platform created from scratch with the Brazilian bettor at the center of every decision. From day one, 11ann prioritized Pix as the primary deposit and withdrawal method, in-depth Brazilian football betting markets, volleyball and e-sports coverage, and a casino stocked with the world's most reputable providers.

Growth came quickly because the proposition was genuine. When you treat users with respect – transparent bonuses, hassle-free withdrawals, competitive odds, and quality analysis – reputation builds organically. Over 500,000 Brazilians have already chosen 11ann as their primary platform, and that number grows every month.

Founded
11ann is created with Brazil in focus
The founding team defines the mission: build the best betting platform for the Brazilian market, with native Pix, Portuguese-language support, and a focus on football and casino.
Expansion
Live Casino and e-sports, fully integrated
Partnership with Evolution for Live Casino and expanded coverage of CBLOL, CS2, and Free Fire. User base triples in six months.
VIP Program
Loyalty program launch
The 11ann VIP Program launches with automatic rakeback, weekly cashback, and a dedicated account manager for Platinum and Diamond members. First exclusive freeroll for VIP members.
Today
+500K users across Brazil
11ann offers full coverage of Brazilian sports, 2,000+ casino games, crash games, poker, volleyball, a VIP Program, and 24/7 support in Portuguese.

What Makes 11ann Different

These aren't just a list of features – they're choices we make every day to put the Brazilian user first.

Built for Brazil, From the Ground Up

11ann isn't an international platform with auto-translate. It was built with the Brazilian bettor in mind: football, volleyball, e-sports, Pix, BRL, and support that speaks your language.

Pix in Minutes, Every Day

Deposit via Pix with funds available in seconds and withdrawals processed in up to 15 minutes – including Saturdays, Sundays, and holidays. No fees, no red tape, no 3-business-day excuses.

Brazilian Football In Depth

Brasileirão Série A, Copa do Brasil, Libertadores, Série B, Copa do Nordeste — full coverage with deep markets, analysis team picks, and real-time updated odds.

Full Bonus Transparency

At 11ann, bonus terms are written in plain language. Rollover requirements, expiration dates, and eligible games are all clearly stated before you accept any offer. No hidden fine print.

Mobile That Actually Works

No app to download. 11ann runs directly in your phone's browser — fast loading, a touch-optimized interface, and full access to every feature on the platform.

Support That Delivers, in Portuguese

24-hour live chat with real agents in Brazilian Portuguese. Platinum and Diamond VIP members get a dedicated manager with a priority WhatsApp channel available at any time.


+500k
registered users
+2.000
casino games
+12
partner providers
15min
average withdrawal time

Our Values

The principles behind every decision the 11ann team makes, from product to support.

Transparency

Clear terms, no-catch bonuses, audited odds, and a public results history. Users deserve to know exactly what they're dealing with before making any decision.

Quality Over Volume

We'd rather have 2,000 games from the best providers than 10,000 uncurated titles. Every partnership 11ann enters has to meet a quality standard, certified RTP, and a solid reputation.

The User First

Every new feature 11ann develops starts with the same question: will this improve the experience for the people using the platform? If the answer isn't a clear yes, it doesn't move forward.

Responsible Gambling as a Priority

Betting is entertainment. 11ann provides self-exclusion tools, deposit limits, and session time controls because we believe a platform that lasts is one that genuinely looks after its users.

Constant Innovation

The betting market moves fast, and 11ann keeps pace. Crash games, e-sports markets, Live Casino with Evolution – we invest in innovations that deliver real value to the Brazilian bettor.

Brazilian Identity

11ann isn't generic. It's a platform with a Brazilian team identity: one that understands the Brasileirão calendar, knows what the Libertadores means, and is committed to offering volleyball and e-sports with genuine, in-depth coverage.


11ann: A Platform with Purpose, Built to Last

There's a huge difference between a betting platform that works and one you'd actually recommend to people you know. 11ann was built to be the second kind — the one a friend mentions saying "use this one, it's legit" without a second thought. That level of reputation isn't built through marketing; it's built through consistent product quality and reliable support over time.

Brazilian bettors have unique needs that generic platforms simply overlook. The Brasileirão Série A has 20 clubs and near-daily rounds for several months — anyone focused only on European football doesn't understand the depth of markets Brazilian fans want to bet on. The Copa do Brasil follows a two-legged knockout format, creating very specific handicap and aggregate result markets. The Libertadores brings together clubs with completely different styles in the same tournament. 11ann covers all of it with competitive odds and markets that make sense for fans who follow Brazilian football closely.

Expanding into e-sports came from a clear reading of the market. Brazil is now one of the largest player bases for Free Fire, CS2, and League of Legends in the world. The CBLOL — the Brazilian League of Legends Championship — draws a consistent audience and a dedicated community that follows every split with the same intensity football fans bring to their club. 11ann was one of the first platforms in Brazil to offer full CBLOL coverage with deep markets, and that investment was recognized by bettors who were already interested in e-sports but couldn't find a serious platform to bet on.

11ann's casino was built with the same philosophy. Having games wasn't enough – it had to be the right games, from providers with proven reputations and audited RTP. The partnership with Pragmatic Play brought in the most-played slots in Latin America. The partnership with Evolution secured the highest-quality Live Casino available. Play'n GO, NetEnt, Microgaming, Hacksaw Gaming, and others round out a catalog of over 2,000 titles where every game went through a selection process – not just added to pad a number.

Crash games deserve a special mention because they represent a generational shift in online casino. Aviator, by Spribe, became the most-played casino game among young Brazilians in just a few years — the real-time decision mechanic, live chat with other players, and the ability to place two simultaneous bets create an experience that's completely unlike traditional slots. 11ann was quick to spot that trend and today offers the top crash games on the market with the best mobile experience available.

Payments were one of the first things 11ann got right, and it's where we make the biggest difference in users' day-to-day experience. Pix completely transformed financial transactions in Brazil – fast, free, available around the clock, and integrated with every bank's app. At 11ann, Pix is the primary method for both deposits and withdrawals. You deposit and your balance appears in seconds. You request a withdrawal and the money hits your account in up to 15 minutes. Whether it's Saturday at midnight or early Monday morning, the process is the same. We also accept boleto bancário for those who prefer it, credit and debit cards, PicPay, and Mercado Pago – because every user has their own preferred way to move money.

The 11ann VIP Program is a real, tangible reward for players who show up regularly. It's not a list of theoretical perks that never materialize – it's automatic rakeback credited to your balance without you having to ask, real weekly cashback on losses, monthly free spins that are worth actual money, and a dedicated account manager who knows your profile. At the Diamond level, 24-hour WhatsApp support with a real person isn't a marketing claim – it's the standard 11ann has set for its top users.

Responsible gambling isn't a legal checkbox for 11ann — it's a core conviction of the team. Betting is entertainment, and entertainment has to be sustainable. That's why the platform offers temporary and permanent self-exclusion tools, configurable deposit limits, play-time alerts, and access to support resources for anyone who feels they've lost control. A healthy platform is one that keeps users engaged because they want to be there — not because they can't leave. That's the kind of business 11ann aims to be.


The People Behind 11ann

A multidisciplinary team with real hands-on experience in technology, sports betting, casino, and customer service in the Brazilian market.

André Cavalcanti
CEO & Co-founder
Over 12 years of experience in Brazil's digital entertainment industry. Led betting platform operations in Brazil before co-founding 11ann.
Isabela Moura
CTO
Software engineer specialized in high-availability platforms. Responsible for the technical architecture that powers real-time Pix and keeps 11ann running 24/7.
Rodrigo Figueiredo
Head of Product
Former odds analyst with experience at European platforms. Brings to 11ann's product the perspective of someone who understands both the technical side of betting and the behavior of the Brazilian bettor.
Patrícia Lima
Head of Customer Experience
Leads the 11ann support team with a focus on solving real problems, in Portuguese, without a robotic script. Defined the VIP service standards that set the platform apart.

Get in Touch

Questions, feedback, or issues – our team is available through the channels below.

Support Channels
Live Chat

Available 24/7 directly on the platform. Average response time: under 2 minutes.

General Email

Contato@11ann.net – For non-urgent matters, we respond within 24 business hours.

Privacy & Data

Privacidade@11ann.net – For requests related to your privacy and personal data under the LGPD.

VIP Support

Platinum and Diamond members have an exclusive channel with a dedicated manager. Access it through the VIP section of your account after logging in.

Corporate Information
Legal Name

11ann Entretenimento e Apostas Ltda.

Platform

11ann.net – Online platform available to users aged 18 and over residing in Brazil.

Support Language

Brazilian Portuguese (pt-BR) across all channels. Native support, no machine translation.

Operating Hours

24 hours a day, 7 days a week, including national holidays. Withdrawals and support without interruption.


🚀 Join 11ann – Free Sign-Up in Under 2 Minutes

Create your account, deposit via Pix from R$ 20.00, and get a 100% bonus on your first deposit up to R$ 500.00. Sports Betting, Live Casino, crash games, and the VIP Program are all waiting for you.


Privacy & Data Protection

11ann collects and processes your personal data in compliance with Brazil's General Data Protection Law (LGPD – Lei nº 13.709/2018). Your data is never sold or shared with third parties without your consent. See our Privacy Policy or send your requests to privacidade@11ann.net.

Commitment to Responsible Gambling

Betting is entertainment. 11ann provides self-exclusion tools, deposit limits, and play-time alerts for all users. If you need help, visit our Responsible Gaming. Platform available exclusively to users aged 18 and over residing in Brazil.


Frequently Asked Questions About 11ann

Common questions about who we are and how we work.

Yes. 11ann was created by a team deeply rooted in the Brazilian market, with its entire operation built around Brazil – native Pix integration, Brazilian Portuguese support, priority coverage of football, volleyball, and domestic e-sports, and currency exclusively in BRL (R$). The platform was built from the ground up for the Brazilian bettor, not adapted from an international product.

Yes. 11ann uses data encryption on all financial transactions and secure storage for personal information. Pix withdrawals are processed directly to the registered account holder's account, preventing transfers to third parties. The platform operates with security protocols aligned with best practices in the Brazilian digital financial market.

11ann accepts Pix (the primary and fastest method), boleto bancário, major credit and debit cards, PicPay, and Mercado Pago. All deposits and withdrawals are processed exclusively in BRL (R$), with no foreign currency conversion. The minimum deposit is R$ 20.00, and the minimum withdrawal amount can be checked in your account's finance section.

11ann's customer support operates 24/7 via live chat on the platform. All agents are fluent in Brazilian Portuguese and trained to solve real problems — not just read from a script. For non-urgent matters, you can reach us at contato@11ann.net. Platinum and Diamond VIP members receive priority support with a dedicated account manager.

11ann offers Sports Betting on football (Brasileirão Série A and B, Copa do Brasil, Libertadores, major European leagues), volleyball (men's and women's Superliga, VNL), basketball (NBB, NBA), e-sports (CBLOL, CS2, VALORANT, Free Fire, Rainbow Six), MMA/UFC with a focus on Brazilian fighters, and more. The casino features over 2,000 games including slots, Live Casino, crash games, roulette, blackjack, and baccarat.

For matters related to privacy, data protection, account deletion requests, or exercising your rights under the LGPD, please contact us at privacidade@11ann.net. You can also review our full Privacy Policy at 11ann.net/privacy-policy. We respond to privacy requests within 15 business days.

Come Be Part of 11ann

More than 500,000 Brazilians have already chosen 11ann as their betting platform. Sign up for free, deposit via Pix, and find out why we're the platform Brazilian bettors recommend.

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